How do I replace an item purchased on apnaschoolstore.com?
We offer a 7-Day Replacement Policy for all products.
Replacements are accepted only for the following reasons:
- Damaged Product
- Dead on Arrival
- Manufacturing Defect
- Incomplete Product
- Incorrect Product
- Expired Product
Our focus is complete customer satisfaction. Apnaschoolstore.com RRC Policy is applicable only for 7 days from receipt of the product and applicable only for the following reasons: Damage / dead on arrival, Manufacturing defect/Expired product & In-correct product. The time frame starts from date the product was delivered as per the confirmation received from our logistics team or courier partners. In the event, if you are displeased with the product provided, we will replace the product with actual ordered product, provided the reasons are genuine and proved after investigation. Please read the fine prints of each product before buying it, it provides all the details about the product you purchase.
On certain Products the Brand’s Warranty may supersede apnaschoolstore RRC Policy.
Your complete satisfaction is our only goal! In order to make this absolutely hassle free,
In case of replacement, apnaschoolstore will pick up product that you wish to return from your doorstep; however locations where we do not have reverse pick up facility, we may request you to self-ship the product to us or dispose/ destroy them.
We try our best to provide all the details regarding product on product page. And customer have complete liberty to check all the details about the product & then only place an order. So any order once dispatche can not be cancelled or refunded. the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
For Cancellations please contact the us via contact us link within 24 hours or order placement. In case of cancelled order, If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.